Privacy Policy

Guardian Ledger Ai LLC ("Company," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, store, and share information when you use our mobile application and related services (collectively, the "Service").

Guardian Ledger Ai is a personal organization and documentation tool designed to help individuals navigating divorce or separation. For complete information about the Service, including important limitations, disclaimers, and liability provisions, please refer to our User Agreement.

By using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

The Service is intended for use only by residents of the United States. We do not knowingly collect personal information from individuals outside the United States. If you are located outside the United States, please do not use the Service or provide any personal information to us.

All data is processed and stored in the United States. By using the Service, you consent to the transfer, processing, and storage of your information in the United States, which may have different data protection laws than your country of residence.

3.1 Information You Provide Directly

When you use Guardian Ledger Ai, you may provide us with the following types of information:

(a) Account Information. Your name, email address, and password when you create an account.

(b) User-Generated Content. Documents you upload (such as divorce agreements, court orders, custody arrangements, and other legal documents), communications you log, events and incidents you record, and any other content you input into the Service.

(c) Payment Information. When you subscribe to our paid services, payment transactions are processed by Apple (App Store) or Google (Play Store) through RevenueCat and Stripe. We do not directly collect or store your credit card numbers or bank account information.

(d) Communications. Information you provide when you contact us for support or feedback.

3.2 Information Collected Automatically

When you use the Service, we may automatically collect certain information, including:

(a) Device Information. Device type, operating system, unique device identifiers, and mobile network information.

(b) Usage Data. Information about how you interact with the Service, including features used, timestamps, and session duration.

(c) Analytics Data. We use Google Analytics (web) and RevenueCat (subscription analytics) to understand how users interact with the Service.

3.3 Information Processed by Artificial Intelligence

Certain features of the Service utilize artificial intelligence ("AI") to analyze your uploaded content. The AI operates solely on the content you upload and does not access external databases or information beyond what you provide. Your content may be processed by third-party AI service providers as described in Section 6. For important limitations regarding AI-generated outputs, please refer to our User Agreement.

3.4 Aggregate and Anonymized Data

We may collect and use aggregate and anonymized data derived from your use of the Service. Aggregate Data may be used for analyzing usage trends, improving the Service, and developing new features. Guardian Ledger Ai owns all rights to Aggregate Data, and such data is not considered personal information.

3.5 Information About Minor Children

Users may upload documents containing information about minor children in the context of custody and child support matters. Such information is treated with the same security and privacy protections as all other user-generated content and is used solely to provide the Service.

3.6 Mobile Application Permissions

The app may request certain permissions on your device, including access to your camera (for uploading photos), storage (for saving documents), and notifications. You may allow or deny these permissions; however, denying certain permissions may limit your ability to use some features.

We use the information we collect for the following purposes:

(a) To provide, maintain, and improve the Service;

(b) To process your subscription and manage your account;

(c) To generate AI-powered analysis, summaries, and organizational tools based on your uploaded content;

(d) To respond to your inquiries and provide customer support;

(e) To send you transactional communications related to your account and subscription;

(f) To send you promotional or marketing communications (you may opt out at any time by clicking "unsubscribe" in any marketing email);

(g) To send push notifications regarding document deadlines and other Service-related alerts (you may disable notifications in your device settings);

(h) To detect, prevent, and address fraud, security issues, or technical problems; and

(i) To comply with legal obligations.

Guardian Ledger Ai is designed as a unilateral and private tool for your personal use:

(a) Your data is for your eyes only. We do not share your uploaded documents, logged communications, AI-generated outputs, or personal information with any opposing party, spouse, ex-spouse, their attorneys, courts, mediators, or any other third party unless required by law or valid legal process.

(b) No access by opposing parties. Unlike some co-parenting communication platforms, Guardian Ledger Ai is not a shared platform. The person you are divorcing or separating from does not have access to your account or any information you store in the Service.

(c) Sharing is a deliberate user action. If you choose to share information from the Service (for example, by downloading a PDF to provide to your attorney), that decision is yours alone. We do not automatically share any information with anyone.

We work with trusted third-party service providers to operate the Service. These providers have access to your information only to perform specific tasks on our behalf:

(a) Base44. Backend infrastructure and application platform services.

(b) Amazon Web Services (AWS). Cloud storage and computing services.

(c) Supabase. Database services.

(d) Median.co. Mobile application wrapper and deployment services.

(e) RevenueCat. Subscription management and analytics services.

(f) Stripe. Payment processing services.

(g) Google Analytics. Web analytics services.

(h) OpenAI. AI processing services for text summarization and analysis. We use private, closed API systems for all AI processing. Your content is processed ephemerally and is not retained by OpenAI, is not used to train AI models, and is not added to any public database.

We require all third-party service providers to maintain appropriate security measures and to use your information only for the purposes for which it was disclosed.

We implement industry-standard measures to protect your information:

(a) Data in Transit. All data transmitted between your device and our servers is encrypted using SSL/TLS encryption.

(b) Data at Rest. All stored data is encrypted using AES-256 encryption via our cloud infrastructure providers.

(c) Access Controls. Access to user data is restricted to authorized personnel who require access to perform their job functions.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security. You acknowledge that complex software systems are never entirely free from security vulnerabilities.

7.1 Company Backup Practices

We perform routine backups of Service data as part of our operational practices. However, we do not guarantee the availability, integrity, or recoverability of any specific user data from these backups.

7.2 Your Data Export and Backup Responsibilities

We strongly recommend that you regularly export your data using the export features provided by the Service and maintain your own backup copies of all important documents and information. We recommend exporting your data at least monthly and before any significant events in your legal proceedings. For information regarding liability for data loss, please refer to the User Agreement.

7.3 Your Account Security Responsibilities

You are responsible for maintaining the confidentiality of your account credentials. You should not share your login credentials with any third party. If you believe the security of your account has been compromised, notify us immediately at hello@guardianledger.ai.

Guardian Ledger Ai is not a HIPAA-covered entity and does not provide HIPAA-compliant storage or processing.

If you choose to upload documents containing protected health information (PHI) or electronic protected health information (ePHI), you should be aware that our security measures, while industry-standard, are not specifically designed for HIPAA compliance. For information regarding risks and liability associated with uploading PHI, please refer to the User Agreement.

We may disclose your personal information and content:

(a) For inspection by law enforcement officials in the case of potential criminal activity;

(b) To respond to subpoenas, court orders, or other legal process;

(c) To enforce this Privacy Policy or our User Agreement; and

(d) To protect our rights, property, or safety, or the rights, property, or safety of our users or others.

If we receive a valid subpoena or court order requiring disclosure of your information, we will comply with such legal process. Where permitted by law, we will make reasonable efforts to notify you of such request before disclosure.

Preservation of Records. We may decline requests to delete specific records if we believe such records may be relevant to ongoing or anticipated legal proceedings, and we may retain records as required by law even after account deletion.

10.1 Active Accounts

We retain your information for as long as your account is active and as needed to provide you with the Service.

10.2 Subscription Lapse

If your subscription lapses or is canceled, your data will be preserved in a secure, dormant state for ninety (90) days following the lapse. During this hibernation period, you will not be able to view, export, or access your data unless you reactivate your subscription. If you do not renew your subscription within ninety (90) days, your account and all associated data will be permanently deleted and cannot be recovered.

10.3 Data Export

While your account is active, you may export your data in PDF format for reports and summaries.

You are strongly encouraged to export your data regularly and maintain your own backup copies.

10.4 Account Deletion Requests

You may request the permanent deletion of your account and all associated data at any time using either of the following methods:

Inside the App: Navigate to your account settings within the Guardian Ledger Ai app and select the "Delete Account" option.

Outside the App (Web/Email): Send an email to hello@guardianledger.ai with the subject line "Account Deletion Request" from the email address associated with your account.

(a) Your account and all associated data will be permanently deleted within thirty (30) days of the request.

(b) Certain information may be retained as required by law or for legitimate business purposes.

10.5 Data After Deletion

Once your data is deleted, it cannot be recovered. We encourage you to export any information you wish to keep before requesting account deletion or before your 90-day dormancy period expires.

Depending on your jurisdiction, you may have certain rights regarding your personal information:

(a) Access. You may request a copy of the personal information we hold about you.

(b) Correction. You may request that we correct inaccurate or incomplete information.

(c) Deletion. You may request that we delete your personal information, subject to certain exceptions.

(d) Portability. You may request a copy of your data in a portable format.

(e) Opt-Out. You may opt out of promotional communications at any time by clicking "unsubscribe" in any marketing email or by contacting us.

To exercise any of these rights, please contact us using the information in Section 15. We will respond within forty-five (45) days, or as required by applicable law.

For California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). We do not sell your personal information.

For New Jersey Residents

If you are a New Jersey resident, you have rights under the New Jersey Data Protection Act (NJDPA). We will respond to verified requests within forty-five (45) days.

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Users may upload documents containing information about minor children in the context of custody matters. Such information is treated with the same security and privacy protections as all other user-generated content.

We may use cookies and similar tracking technologies to collect information about your use of the Service. You may configure your browser to refuse cookies; however, some features may not function properly without cookies.

Guardian Ledger Ai does not currently respond to "Do Not Track" browser signals.

We may update this Privacy Policy from time to time. For material changes, we will provide at least thirty (30) days' advance notice by posting a notice within the app and/or sending an email to the address associated with your account before the changes take effect.

Non-material changes may be made at any time and will be effective upon posting. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically. The "Last Updated" date at the top of this Privacy Policy indicates when it was last revised.

If you have any questions about this Privacy Policy, please contact us at: